Alberta Parks Call Centre

1-877-537-2757 (Toll-free in North America)
1-587-883-8661 (Outside North America)

Safety Contacts

To report illegal activity, threats to public/personal safety, serious noise complaints and dangerous wildlife encounters, phone 310-LAND (5263). If a conservation officer, facility operator or park staff are present on-site, report concerns directly to them.
To report a wildfire, phone 310-FIRE (3473) toll-free from anywhere in Alberta.
To Report A Poacher, phone 1-800-642-3800 toll-free from anywhere in Alberta.

Emergency

9-1-1 for all emergencies

Shop.AlbertaParks.ca Hours

Option 1: Camping, lodging, and facility reservations, changes, and cancellations.
Option 2: Kananaskis Conservation Pass sales and licence plates updates.
Option 3: Tours, programs, daily admissions, and membership sales.

	Apr 1 - May 16	May 17 - Jun 18	Jun 19 - Sep 8	Sep 9 - Mar 31
Monday	9:00 a.m. - 5:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 5:00 pm	9:00 am - 5:00 pm
Tuesday	9:00 a.m. - 5:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 5:00 pm	9:00 am - 5:00 pm
Wednesday	9:00 a.m. - 5:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 5:00 pm	9:00 am - 5:00 pm
Thursday	9:00 a.m. - 5:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 8:00 pm	9:00 am - 5:00 pm
Friday	9:00 a.m. - 5:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 8:00 pm	9:00 am - 5:00 pm
Saturday	9:00 a.m. - 3:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 5:00 pm	9:00 am - 5:00 pm
Sunday	9:00 a.m. - 3:00 p.m.	9:00 a.m. - 5:00 p.m.	9:00 am - 5:00 pm	9:00 am - 5:00 pm
	Open Statutory Holidays	Open Statutory Holidays	Open Statutory Holidays, including July, August & September long weekends	Closed Dec 25 and Jan 1

General Inquiries Hours

Option 3: To be transferred to Alberta Parks' General Information line for all other inquiries including Kananaskis Conservation pass licence plate updates and general pass inquiries, day use, trail reports, permits, hunting, and advisory information.

Monday	9:00 a.m. - 4:30 p.m.
Tuesday	9:00 a.m. - 4:30 p.m.
Wednesday	9:00 a.m. - 4:30 p.m.
Thursday	9:00 a.m. - 4:30 p.m.
Friday	9:00 a.m. - 4:30 p.m.
Saturday	Closed
Sunday	Closed
	Closed December 24 – January 1.

Information

You can make online camping reservations for individual campsites, group camping areas, comfort camping and backcountry camping, including facilities and lodging on Shop.AlbertaParks.ca or by phoning the Call Centre 1-877-537-2757 (toll-free in North America).

A few facility operated campgrounds only take phone-in reservations for individual campsites and group camping areas by phoning the campground directly.

Updated: Mar 30, 2026