Since 2021, Shop.AlbertaParks.ca has been Alberta Parks’ e-commerce platform to purchase facility passes, tours and programs; book day use facilities; and reserve a stay at William Watson Lodge.

Shop.albertaparks.ca, hosted in the Cloud, offers users a stable, scalable and accessible platform for booking your Alberta Parks experiences.

• Reserve.albertaparks.ca will NOT be available as of February 19 and Reserve.AlbertaParks.ca accounts will not be merged onto Shop.AlbertaParks.ca.
• You can create your NEW Shop.AlbertaParks.ca account to get acquainted with the platform or log into your existing Shop.AlbertaParks.ca account and update it with any information changes. 
• You will have access to your existing reserve.albertaparks.ca account until February 18. Make sure you take note of sites you have reserved in the past as this data will not transfer over to the new website.  

• No. If you have used Shop.AlbertaParks.ca in the past to purchase tickets, tours, or memberships with Alberta Parks, you do not need to make a new account. Just be sure to go through your account information all information is up-to-date.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Queue-It will be utilized for the 2024 camping season go-live inventory release dates as we expect high web visitation during this time.

No, members are only required when purchasing passes at Canmore Nordic Centre or Hidden Valley Ski Area. Members are not required for any camping reservations.

Yes! If you made your first reservation through the call centre, you could now manage you’re your account online. Go to Shop.AlbertaParks.ca and choose to sign in. Enter your email address and click ‘Forgot Password’. This will send an email to reset the password. After resetting the password, sign into your account to make new camping reservations, change reservations, update account info, etc.

• Create a new Shop.AlbertaParks.ca account if you don’t already have one. If you do have one, ensure you can login or reset your password.
• Familiarize yourself with shop.albertaparks.ca. Practice searching for and selecting your desired campsite.
• Stay informed about upcoming events and programs before reservations open. Plan your visits based on the exciting activities in each park.
• Be flexible: Have multiple options for dates and campgrounds.
• Book mid-week or on a non-holiday weekend. Reservations for campsites book quickly for long weekends and summer months.
• Explore parks outside of major urban centres, as they tend to be very busy.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Shared or double campsites are two campsites that are located very close together and may share a firepit.
• They are suitable for camping parties that want to camp together.
• Each campsite can be booked separately.
• If you only book one campsite, you may have to share the firepit with a neighbour.
• Campsites will be identified as a shared/double site on the reservation website as a note for awareness when booking.

• Multi-unit campsites must have two or more prepaid units for each campsite at time of booking.
• These sites are a large area with one fire pit and 2 picnic tables.
• Multi-unit campsites are currently available at Wyndham-Carseland and Little Bow Provincial Park.
• Site notes for multi-unit sites are shown on Shop.AlbertaParks.ca indicating the size of each of the two campsites.

• Alberta Parks is committed to implementing a seniors' discount on camping fees beginning in 2025. Further details about terms and conditions will be released prior to the 2025 camping season, following a review of existing operational approaches and procedures.
• Where currently available, the seniors' discount for people aged 65 years or older is usually $2 per night.
• For campgrounds offering a seniors' discount, the discount is applied at check-in, regardless of having a reservation or not, and age verification may be required at that time.
• Alberta Parks also has lots of camping options which offer varied price-points beginning at $0. Please check our Low Cost Camping Options page for details.

• Overbooking: In our previous camping reservation system, the camper agreement noted that booking a reservation which included more nights than needed was not permitted, and persons engaging in overbooking could have their reservation cancelled. Shop.AlbertaParks.ca will help keep camping as fair and accessible as possible by limiting the practice of overbooking and making sure campers are only reserving dates that they intend to use.
  • For reservations booked on the first day of the booking window (90 days in advance for individual campsites and backcountry camping and 180 days in advance for comfort and group camping) campers will not be able to change their arrival or departure date for 31 days.
  • Campers can still cancel their reservation during this time period as well as change details (i.e. camping accommodation units, number of people).
  • This does not apply to reservations booked well within the booking windows.
• Sliding: Reservations cannot be moved or changed until the entire dates of stay, including the departure date, are within the 90-day booking window in order to prevent sliding.

• You do not need a Shop.AlbertaParks.ca account to make a reservation. You can contact the Call Centre at 1-877-537-2757 who will make a reservation on your behalf.

• Customers can change or cancel their reservation by visiting shop.albertaparks.ca or by calling the Call Centre at 1-877-537-2757.

Visit our Shop.AlbertaParks.ca Online Purchase Information page for more information.

• Reservations can be made 90 days in advance for individual and backcountry camping and 180 days in advance for group and comfort camping. Once reservations begin, the first date when reservations can be made will be 90 days before the campground’s season opening dates for individual campsites.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Reservations are not confirmed until the total cost of the reservation is paid.
• The payment will be charged to your Visa, MasterCard, American Express, Visa Debit or Debit MasterCard when you finish making the reservation online or via the call centre. 

• Once an item is added to your shopping cart, you will have 15 minutes, to complete your purchase. If you do not make the purchase within 15 minutes, the item will be released back into the site inventory, and you will have to restart your transaction.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Check out our instructional PDF on how to complete a campsite reservation, .

• Shop.AlbertaParks.ca allows users to choose and view date range flexibility if their desired arrival date is not available.
• When adding your desired arrival date, below the "Arrival date", there are options to select if you are flexible with your dates. If you are flexible, be sure to select either "Flexible for next 2 weeks" or "Flexible for next 4 weeks" to see more availability.
• You can view availability on the campground map. Green coloured campsite labels indicate the campsite is available. Black coloured campsite labels indicate the campsite is unavailable.
• You can also view campsite availability by selecting "Date Range Availability" tab or enter a date and length of stay in the "Enter Dates" search function to see if it is available for other dates outside of your preferred arrival date.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• View our PDF guide for how to create a new account.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• View our PDF guide for how to change or reset your password.

• Shop.AlbertaParks.ca is set up to search at the park level as opposed to the campground level, meaning you can search the park name to find the campground, group use area or comfort camping units. Most campgrounds have been set up to match to the Park if you search for the campground name.
• For example, if you want to stay at Elkwood Campground, search Peter Lougheed Provincial Park.
• For backcountry campsites, click on the "Camping & Lodging" drop down menu in the top navigation menu and select "Backcountry Camping". From there, you will be able to find a backcountry campsite by using the "Permit Area Map" feature.

Tip: Before making a reservation, use the search function on AlbertaParks.ca to research park and campground information.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• When reserving a campsite, add your primary unit information and then press "add other equipment". From there, you can select the days in which the additional equipment will be on site (e.g. if the extra tent will only be for the first or last night of your stay).
• The maximum number of camping accommodation units, motor vehicles, and towed equipment permitted on a campsite is three, and only two of these may be used as sleeping quarters (accommodation units).
• Exception: if two tents are used as sleeping quarters (accommodation units), two motor vehicles, or one motor vehicle and one piece of towed equipment are permitted on the campsite if it is large enough.
• The camping fee is charged for each accommodation unit on a campsite, unless one or both of the accommodation units on a campsite are tents. 
• A campsite must be large enough to accommodate the maximum number of allowable units. The total length of each camping unit entered must not exceed the total site length, including tow vehicles.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• When selecting a site, use the "Looking For" drop down menu to select RV Site. From there, you can add your RV or camper’s length to have the sites that will accommodate its size appear and omit the sites that will be too small for your accommodation unit.
• Alternatively, you can find information on the site’s maximum unit length size by clicking on the site, then scrolling down to the "Site Specific Information".

• Campers need to know their entire unit size, including the length of the vehicle and trailer. For example, if you have a travel trailer that is pulled behind truck, you have to ensure that both the travel trailer and truck together will fit in the 40ft site. 

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Log into your Shop.AlbertaParks.ca account. Then, click on the "Your Account" icon in the righthand corner of your screen, then select "My Reservations" where you will find all the details of your past and present reservations. 

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Sign in to your Shop.AlbertaParks.ca account. Click on the "My Account" icon on the right-hand side of the navigation menu. Under profile overview, you can see links for Current and Past Reservations, which are also available in the list on the left-hand side.

Need help with your reservation or account? Call our call centre at 1-877-537-2757.

• Group camping areas require a minimum of either 5 or 10 pre-paid camping accommodation units at the time of booking, dependent on each group area.
• Each group camping area lists both the minimum number of camping units required as well as the maximum number of camping units permitted.
• To make a group area booking, under Camping Unit Accommodation Unit(s) campers enter the Primary Equipment such as an RV/Motorhome. This equipment defaults to ‘1’.
• Campers must "Add Other Equipment" and select the additional camping accommodation units with the quantity for each type.
• The total number of accommodation unit equipment entered must meet the minimum number of camping units required.
• Camping fees for the minimum number of units required will be charged as the Use Fee.
• Any camping units entered over the minimum will be charged as Additional Fees.
• Once all camping accommodation units are added and the date is selected, any applicable service fees (power, water, firewood, shower, etc) or additional camping accommodation unit fees over the minimum number required will be added.

Tip: Before you make a reservation, research your desired site on AlbertaParks.ca for prices listed with all applicable service fees included.